Terms & Conditions

Validity

The prices listed are based on the costs and exchange rates current at the time of pricing. Liquid Tours Pty Ltd reserves the right to alter these prices at any time. Liquid Tours Pty Ltd will make every effort to keep you informed of any changes, but cannot be held liable for any alterations made to the itineraries. Please refer to our website for the most recent update to any trip. Please note that these conditions apply to Liquid Tours Pty Ltd group trips only. Variations may apply for Liquid Tours Pty Ltd Independent trips.

 

Cancellation by the traveller

Loss of monies paid applies to all cancelled reservations. The date of trip cancellation is the date on which the written cancellation is received by Liquid Tours Pty Ltd. The loss of monies paid is as follows, per person:
- 60 days or more prior to trip departure - Loss of deposit or initial payment
- Between 30 and 59 days prior to trip departure - 50% of total booking cost or loss of deposit; whichever is the greater
- Less than 30 days prior to departure - 100% of total booking cost
- No refunds will be made if you voluntarily leave a trip for any reason after the trip has begun. 

Refunds will be at the discretion of Liquid Tours Pty Ltd if you are involuntarily forced to leave a trip for any reason. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilized. Please note that these conditions apply to Liquid Tours Pty Ltd land content only. Different fees may apply to airline tickets. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation penalties in certain circumstances (Note: such insurance will not cover a change of mind).

 

Cancellation by Liquid Tours Pty Ltd Travel

Liquid Tours Pty Ltd reserves the right to cancel any trip, including a guaranteed trip, at any time prior to departure due to terrorism, natural disasters, political instability or other external events which make it unviable for Liquid Tours Pty Ltd to operate our planned schedule. If Liquid Tours Pty Ltd cancels a group adventure trip on which you are holding a fully paid booking you may choose between an alternative trip or a full refund. The company is not responsible for any incidental expenses that you may have incurred as a result of your booking such as visas, vaccinations, non-refundable flights or loss of enjoyment, etc. If the alternative trip chosen is of a lower value than that originally booked then you are entitled to a refund of the price difference. If the alternative tour chosen is of a higher value then you will pay the difference in price.
 

Booking amendments

If you wish to change your booking in any way, the following fees will apply:

1. Transfer from one tour to another:
- Amendment request received by Liquid Tours Pty Ltd 60 days or more prior to your original tour departure date - AUD$125 per person per change plus any airline charges. A transfer can only be made to a departure date within the current validity.
- Amendment request received by Liquid Tours Pty Ltd less than 60 days prior to your original tour departure date - charges as per cancellation fees.

If there has been any change in the price of the tour you change your booking to, since the time of your original reservation, the new tour price will apply to the new reservation. These fees are in addition to any charges levied by hotels, ground operators or airlines.

2. Changes to any other arrangements made in conjunction with your tour booking (e.g.: hotels, transfers, etc.)
Amendments to any other arrangements made in conjunction with your tour reservation will incur a AUD$50 administration fee per booking per change. This fee is in addition to any charges levied by hotels, ground operators or airlines.
3. No amendments are permitted to your booking within 10 days of departure.

 

Late bookings

For bookings made within 15 days of departure, Liquid Tours Pty Ltd reserves the right to charge a late booking fee of AUD$50 per booking. On some trips it is not possible for us to accept late bookings.

 

Travel insurance

Travel insurance is strongly recommended for all Liquid Tours Pty Ltd travellers. Your travel insurance should provide cover against personal accident, medical expenses, emergency repatriation and personal liability. We also recommend it covers cancellation, curtailment and loss of luggage and personal effects. We strongly recommend that you take out travel insurance at the time of booking.

 

Passports and Visas

You must carry a valid passport and have obtained the appropriate visas when travelling with Liquid Tours Pty Ltd. Please ensure your passport is valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visas for your holiday. Liquid Tours Pty Ltd cannot accept responsibility if you are refused entry to a country because you lack the correct visa documentation.

 

Responsibility

You acknowledge that travel on an Liquid Tours Pty Ltd trip requires a degree of flexibility and understand that the trip's route, accommodation and modes of transport are subject to change without prior notice due to local circumstances. Should Liquid Tours Pty Ltd deem it advisable to amend an itinerary for any reason, it may do so by shortening, varying or re-routing any trip. These changes are binding and additional expenses will be charged to you if the reason for any alteration is outside Liquid Tours Pty Ltd's control. While travelling with Liquid Tours Pty Ltd you agree to accept the authority of the local operator at all times. You acknowledge that Liquid Tours Pty Ltd contracts with a network of companies, government agencies and individuals to assist in the running of its tours. To the best of Liquid Tours Pty Ltd's knowledge, these third parties are qualified to perform the duties they are contracted to perform. However Liquid Tours Pty Ltd will not be held liable for any injury, damage, loss, delay or irregularity that may occur due to the behaviour of these third parties. Liquid Tours Pty Ltd will not accept responsibility or liability for any traveller who contravenes any law or regulation of any country visited. No employee, servant or agent of Liquid Tours Pty Ltd has authority to vary these conditions. This agreement is governed by the laws of the State of Victoria, Australia.

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